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Patients who have not received a response by 1830 should not expect a same-day response, as we are only contracted for services until 1830. As such, if you haven't received a response by 1830 and your matter is urgent, we recommend you contact same-day urgent care via NHS 111 or 999 in an emergency.

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Page last reviewed: 25 May 2021
Page created: 25 May 2021